Last updated: 21 October 2026
MediaSine (“MediaSine,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://mediasine.com, submit an enquiry, communicate with us, or use our services.
MediaSine operates from Lebanon and serves clients in Lebanon, Qatar, Saudi Arabia, and other international markets.
1. Who We Are
The organization responsible for the processing described in this policy is:
- Name: MediaSine
- Country of establishment: Lebanon
- Contact email: info@mediasine.com
- Website: https://mediasine.com
Registered legal name, business registration number, and registered business address: To be added if applicable and available.
2. Personal Information We Collect
The information we collect depends on how you interact with our website and services.
Information You Provide
When you submit a contact form, request a proposal, or contact us directly, we may collect your name, business name, email address, telephone number, website URL, and information about your project or service requirements.
If you become a client, we may also process contact details, billing information, payment records, contractual information, and communications necessary to manage the business relationship.
Please do not submit sensitive personal information through our website unless it is specifically requested and there is an appropriate legal basis for collecting it.
Information Collected Automatically
When you visit our website, certain technical and usage information may be collected, depending on your browser settings and our website configuration. This may include your IP address, browser type, device information, referring URL, pages visited, approximate location derived from technical information, and interactions with website content.
This information may be collected through server logs, cookies, analytics tools, advertising technologies, or similar technologies.
Payment Information
MediaSine may accept payments through invoices, bank transfers, or online payment providers. We may retain transaction references, payment status, billing details, and related accounting records.
Where a third-party payment provider processes card or other payment credentials, that provider’s systems and privacy terms may apply. We do not intend to collect or store full payment card details directly unless expressly stated and appropriately secured.
3. How We Use Personal Information
We may use personal information to:
- Respond to enquiries and consultation requests.
- Prepare proposals and communicate about potential projects.
- Deliver and manage agreed services.
- Administer contracts, invoices, payments, and accounting records.
- Operate, secure, maintain, and improve our website.
- Understand website traffic and usage through analytics.
- Measure and optimize advertising campaigns where applicable.
- Prevent fraud, misuse, security incidents, and unauthorized activity.
- Comply with applicable legal obligations and protect our legitimate rights.
We do not operate a newsletter subscription service as part of the website’s current configuration. If this changes, we will update the relevant privacy information and provide any notices or choices required by law.
4. Legal Grounds for Processing
Where applicable data protection law requires a legal basis, we may rely on one or more of the following:
- Consent: Where you have given valid consent, such as for certain non-essential cookies or advertising technologies.
- Contract: Where processing is necessary to prepare for or perform a contract with you.
- Legitimate interests: Where processing is necessary for legitimate business purposes, provided those interests do not override applicable rights and protections.
- Legal obligations: Where processing is necessary to meet accounting, tax, regulatory, or other legal requirements.
The appropriate legal basis depends on the specific processing activity and the law that applies to it.
5. Analytics and Advertising Services
Our website may use the following services:
Google Analytics 4 (GA4): May help us understand website traffic, user interactions, and website performance.
Google Search Console: Helps us monitor search visibility, search queries, indexing information, and technical search performance. Search Console is primarily a reporting service and should not be assumed to operate in the same way as an advertising tracking pixel.
Google Ads: May be used to measure advertising performance, record conversions, or support remarketing, depending on the tags and features enabled on our website.
Meta Ads: May involve Meta advertising technologies, including the Meta Pixel or related tools, if installed and enabled, to measure campaign performance or support advertising audiences.
These services may process technical identifiers, browsing interactions, cookie information, and other data according to their configurations and applicable terms.
Their operation, including whether non-essential technologies load before consent, must match our actual website setup and applicable legal requirements. See our Cookie Policy for additional information.
6. When We Share Information
We may share personal information with service providers when reasonably necessary to operate our business, including:
- Website hosting, maintenance, and security providers.
- Analytics and advertising service providers.
- Email, communication, and business productivity providers.
- Payment processors, banks, and accounting service providers.
- Professional advisers, auditors, and legal representatives.
- Government authorities or other parties when disclosure is required by law or necessary to protect legal rights.
We do not sell personal information to third parties as a business practice.
Service providers may process information under their own terms or on our behalf, depending on their role and the applicable arrangement.
7. International Data Transfers
MediaSine serves clients in multiple countries and uses digital service providers that may process information in different jurisdictions.
As a result, personal information may be transferred to or accessed from countries outside Lebanon, including countries where the protections available may differ from those in your country.
Where required by applicable law, we will use appropriate safeguards or other lawful transfer mechanisms. The specific mechanisms must be determined according to the provider, destination, and applicable legal requirements.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal obligations.
For example, enquiry information may be retained while we assess or respond to a request. Client, invoice, payment, and contract records may need to be retained for longer periods to meet legal, accounting, contractual, or dispute-resolution requirements.
Analytics and advertising data may also be subject to the retention settings of the relevant platform.
Specific retention periods depend on the data category, business need, platform configuration, and applicable law.
9. Data Security
We use reasonable organizational and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
No website, online transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
10. Your Privacy Rights
Depending on the law applicable to your situation, you may have rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where the law permits.
- Object to or request restriction of certain processing.
- Withdraw consent where processing is based on consent.
- Request a copy of certain information in a portable format.
- Submit a complaint to a competent data protection authority where applicable.
To submit a request, contact info@mediasine.com. We may need to verify your identity before responding. Applicable law may permit or require us to retain certain information even after a deletion request.
11. Children’s Privacy
Our website and services are intended primarily for businesses and professional users, not children. We do not knowingly seek to collect children’s personal information unnecessarily. If you believe a child has provided personal information to us, please contact us so that we can assess the appropriate response.
12. Third-Party Websites
Our website may contain links to external websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing information to them.
13. Changes to This Policy
We may update this Privacy Policy when our services, website technologies, or legal obligations change. The revised version will be published on this page with an updated revision date.
14. Contact Us
For questions, requests, or concerns about this Privacy Policy or our handling of personal information, contact:
MediaSine
Email: info@mediasine.com
Website: https://mediasine.com
